Returns & Refunds Policy

Returns & Refunds Policy

At Aremielle, we want you to feel confident in every purchase. If you are not completely satisfied with your order, you may request a return within 30 days of delivery. Aremielle’s current policy page also states a 30-day return window.

Items Eligible for Return

To qualify for a return, items must be:

  • Unused, unopened, and in their original condition
  • In the original packaging, with all labels and seals intact
  • Returned within 30 days of delivery
  • Accompanied by your order number or proof of purchase

For hygiene and safety reasons, we cannot accept returns of products that have been opened, used, damaged after delivery, or are missing original packaging.

How to Start a Return

Email us at return@aremielle.com with your order number, the item(s) you would like to return, and the reason for your return. We will reply with return instructions.

Please do not send products back before receiving return authorization.

Refunds

Once we receive and inspect your return, we will email you with the outcome. If approved, your refund will be issued to the original payment method.

Please allow 5–10 business days for your bank or card provider to post the refund after it has been processed. Original shipping fees are non-refundable unless we sent the wrong item or your product arrived damaged.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery at help@aremielle.com. Please include your order number and clear photos of the item and packaging so we can resolve the issue quickly.

Exchanges

We do not currently offer direct exchanges. If you would like a different item, please return the eligible product for a refund and place a new order.